The Media Services Group, Ltd.
When it comes to the business side of publishing, The Media Services Group is best known for their integrated software solutions for Advertising, Circulation and Accounting, as well as having a comprehensive suite of products to handle Exhibitions and Conferences. Many leading media and information companies use MSG’s software, including Primedia, Penton, Kelley Blue Books, Canon and Morris Communications, in the U.S, Transcontinental Media, Rogers Publications and Canadian Geographic in Canada, and The Economist and Time Out in the U.K.
Media Services Group’s development work over the past twenty plus years has focused on maintaining a unified customer database, with new products and service solutions working from that same integrated database environment. MSG has also continually addressed the evolving needs of their customers by adding products such as Membership Management, Internet Ad Billing, and Multi-Media Billing– the facility to manage an integrated buy for print, web and sponsorship sales management, invoicing and reporting. MSG has also built web services to enable updating of the database by a publisher’s customers – so that they can renew a subscription, order a book or register for a show.
This is a company with an aggressive growth agenda;in the past year, they’ve taken on several major new clients, including Lebhar-Friedman and The American Chemical Society in the U.S. and Metal Bulletin PC and Wilmington Group PLC in the U.K. They’ve joined forces with partners to deliver an “order-to-print” solution for managing ad insertion and materials through billing to page imposition. They’ve completed development of a sophisticated Royalties module for their BookWorks product, acquired another company, and completely redesigned their CRM solution;Sales Prospector;to address the demand for a more sales friendly, vertically focused contact management tool.
According to Media Services Group’s CEO, Jeff Shine, “We want to be known as the dominant player in software applications for publishing decision-makers. As such, we have
invested heavily in development of our products for the
future of the publishing and events industries, and will
continue to find partners who view the promise of these
industries as we do.” Media Services Group has six offices
across the U.S, Canada and London, and a work force with significant publishing experience. A recent review of their support staff indicated that the average staffer spent 12 years in a publishing position before coming to MSG.
With over 250 companies as clients, they are easily one of the most successful vertical software developers in the industry.
MSG’s APPLICATIONS INCLUDE:
Ad Manager, for billing, production tracking, AR and reporting on print and online advertising, as well as competitive ad tracking.
CircWorks, a complete in-house circulation management system for subscription fulfillment.
E-Commerce, Webservices to manage online transactions with real-time links to the database for customer services such as changes of address, renewals, and conference registrations.
Sales Prospector, an industry-specific sales contact management front-end that integrates with all of MSG’s products.
EventWorks, for the management of Events, Conferences, Seminars, and Webinars.
Directory Manager, for the creation, invoicing, and updating of print and online directories.
Publishing Accounting System;all of MSG’s applications are installed with integrated General Ledger, Accounts Payable, A/R, Credit & Collections, Job Costing and Fixed Assets. These can be turned on or off, and an interface is available to most widely used third party accounting
products as well.
Name: Lee Pierce
Title: Vice President, Sales
Company: The Media Services Group, Ltd.
Address: 1055 Washington Blvd., 5th Floor
Stamford, CT 06901
Telephone: (800) 234-4674
Web site: www.msgl.com