Brown Printing Launches Portal for Customers
Interface allows publishers to access updated reporting information online.
Brown Printing Company has announced the launch of a portal that allows customers to access updated reporting information online.
The new interface will include graphical reports, online information, and a historical information repository allowing production departments to “access critical information and aid in business decisions,” Brown said. The portal is an enhancement to its B.Direct digital service, which offers publishers display, tracking and administration of pre-production, production and post-production, and is a process that closes the “information loop” within the graphic arts industry.
According to Scott Blahosky, Brown’s IT business systems manager, this type of information was “only available through a customer service representative or direct contact at the plant level. This additional avenue will allow our customers the capability to retrieve up to the minute reporting securely through any standard internet connection worldwide, at any time.”
Since launching this no-cost portal on Monday, approximately 30 large- and small-size publishers have signed up for the customer portal service, Brown said.