ALM, the legal services and information media company, has promoted Kevin Michielsen to the newly created position of chief operating officer. The change is at the tip of a host of other management changes as the company works through a new structure that president and CEO Bill Carter says will make it better positioned to meet customer information needs.

In his new role, Michielsen will essentially oversee the company’s efforts in capitalizing on new growth opportunities across magazine brands, regional newspapers and research and information services. Additionally, Aric Press, formerly vice president and editor-in-chief, will shift into an external "senior ambassador" role that will represent the company to the legal and business communities. David Brown, editor-in-chief of The National Law Journal, will take the role of vice president and executive editor at ALM, overseeing day-to-day corporate editorial operations.

“The primary theme of the management changes announced this week is that we’re organizing the ALM organization and its 800 employees to be more aligned with how our customers use our news, legal research tools and information solutions," Carter says. "These changes will allow us to spend more time engaging with our customers, connecting with the markets we serve, and making sure that we’re bundling and delivering ALM solutions in a way that is consistent with their needs and expectations. By structuring ourselves in a way that is market-facing, not product-focused, we’re better positioned to provide our customers with the information products they need in order to be more successful.”

The company is also undergoing structural changes across marketing, sales, legal and digital operations and, says Carter, has been adding new managers across those channels as well. "We expect to add more talent to our management team later this summer as we continue to put in place the organizational structure we need in order to capitalize on the business opportunities we foresee,” he says.