Director of Advertising Operations
Takeaway: Papalia started as a journalist, but now oversees ad operations at one of the countryâ€™s most well-respected media organizations.
Alyson Papalia had originally wanted to be a journalist, but now that sheâ€™s on the business side of publishing, she canâ€™t get enough.
Currently working as director of advertising operations at Forbes Media, Papalia started out as an editorial intern. Several more internships, an entry-level position and â€śa lot of late nightsâ€ť later, she now oversees all the operational aspects of the ads running on Forbes.com.
â€śMy team has a hand in the sale from start to finish,â€ť she says.
Along with her group, Papalia undertook a lengthy migration onto a new DoubleClick ad server for the website in early 2012.
â€śIt was the ad-serving equivalent of tearing down and rebuilding a house,â€ť she says. â€śWe had to reevaluate and recreate every ad product on the site, figure out the hierarchy of the inventory, develop new guidelines and workflows and learn not one, but two completely new systems.â€ť
While the process was difficult, the changes have netted an expedited workflow, more precise targeting, increased accuracy in forecasting, and ultimately, â€śa dramatic improvementâ€ť in the efficiency of Forbesâ€™ digital advertising which has led to a â€śsignificant increaseâ€ť in their bottom line.
Collaboration and communication were key in making the project work, Papalia stresses. Staying in constant contact with teams in editorial, product development, sales, design and finance were necessary for a smooth transition. Beyond the single project though, communication is something that runs throughout the company.
â€śForbes really is like a 95-year-old start-up,â€ť she says.Â â€śThere is a constant desire to push the boundaries and to create a superior product that demonstrates the principles behind entrepreneurship and success.â€ť