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Is it Time for B-to-B Publishers to Panic?

Despite layoffs, restructuring, recession, executives surprisingly optimistic.


By Dylan Stableford and Jason Fell
04/17/2008

Following weeks of grim news involving some of business media's marquee names, it would appear the state of b-to-b publishing has gone from bad to worse—in a hurry.

Last week, Nielsen laid off an undisclosed number of staffers as part of a vast restructuring plan that calls for an elimination of some 4,000 jobs—roughly 10 percent of the workforce—in order to put a dent into the company's $8.25 billion debt.

The following day, new Ziff Davis Enterprise CEO Steve Weitzner said he was laying off a number of employees as part of a restructuring there.

Then, in a rather frank memo to staffers Friday, Penton Media CEO John French announced that the company would be forced to freeze its hiring and salaries, and ordered a reforecast of all budgets for the remainder of 2008—prompting noted b-to-b blogger Paul Conley to declare that trade publishing had officially fallen into a "death spiral."

All of this on top of the release of the final 2007 Business Information Network numbers, which show an overall advertising revenue decline of 2 percent—not a strong finish in the face of a decidedly gloomy 2008 economy—after essentially finishing flat at the end of 2006.

With a seemingly endless onslaught of bad news, should b-to-b publishers be in a state of panic?

“B-to-b companies that have been working on their transition from print to digital are in good shape today,” says DeSilva + Phillips managing partner Reed Phillips. “I don’t think it’s time to panic, unless the company has had its head in the sand for the past three to five years about its digital strategy.”

Going Digital the ‘Complete Solution’?

In his memo, French wrote that the company’s hiring freeze would not apply to its New Media Group, as the group’s operations “are critical to our revenue growth plans for both the near and long-term future.” French painted a somewhat dire outlook for print, indicating that Penton—like other publishers—is “facing significant increases in some of our largest, fixed operating expenses including the cost of postage and the cost of paper.”

For many tech publishers, moving online has been a necessary change. “To oversimplify only a little, all [of this negative news] is a manifestation of the increasing demand for online media—both from a content consumption and marketing spend standpoint,” says one b-to-b CEO who asked to remain anonymous. “Sometimes, probably most often, this comes at the expense of print. The tech sector has been, and probably will be, the most impacted, and most susceptible to pure digital competition.”

But Summit Business Media president Andy Goodenough warns that there needs to be a distinction between tech publishers and the rest of the b-to-b industry. “Our view is that print is holding up nicely and that online is growing much more rapidly. At the end of the day, though,” he says, “online is not the complete solution. A lot of b-to-b customers don’t spend their days in front of a computer. They consume their information differently. It’s critical that you know your audience and know your role in print.”

Still, one consumer executive expects the the consolidation happening on the trade publishing side to hit consumer magazine companies, if it hasn't aleady. "It's not over," the executive says. "It's coming our way."

Sky Not Falling

Despite the recessionary economy, b-to-b publishers seem to be remarkably optimistic. According to FOLIO:’s b-to-b CEO survey, out in the upcoming May issue, 78 percent of publishers with less than $5 million in annual revenue and 85 percent of publishers with more than $5 million in revenue say they expect their revenue to increase in 2008.

The majority of respondents said they expect 2008 revenues to increase considerably by 10 to 19 percent, with the largest growth coming from online/e-media.

“We’ve all been through economic downturns before. This is nothing new,” Goodenough says. “You have to separate the view that print is in systemic decline from what typically happens to ad budgets in times like these.”

Even at Penton there seems to be a quiet understanding of the company’s efforts to cut operating costs. “I met with my department to listen to their feelings and to discuss questions and concerns,” says one management-level staffer who spoke on a condition of anonymity. “I was concerned that it may be a negative meeting … but was encouraged by what I heard. Everyone is aware of what is happening to many media companies with layoffs and restructuring. Given the state of our economy, there were not many who were surprised by our announcement.

“To be sure,” the staffer continued, “no one was happy with the news, but there were a couple of comments about gratitude for having the jobs that we have. I think it was a realistic, logical perspective.”

While Goodenough declined to comment on Penton, he stressed that in order to “stay just slightly ahead of the curve” b-to-b publishers should “not be complacent.”

“You have to be careful what you wish for,” Goodenough adds. “If you believe the sky is falling, then it may fall. We CEOs need to keep our wits about us.”

FEEDBACK: What do you think about the state of b-to-b publishing? Is it time to panic? Leave your thoughts in the comments section below.

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Post Comment / Discuss This Story - Info/Rules

Don't Panic, Be Smart
Submitted by Kerry Smith on Thu, 04/17/2008 - 14:51.

Everyone I've spoken with in btob management has their antennae up and tuned for what the coming months may bring. Prudence in managing costs in the face of the uncertain moves by our customers is what we should all be thinking about right now. However, this is also the time to ramp up investment in new products and new initiatives. We should also resist the temptation to cut costs at the expense of the long term viability of our products. In times of uncertainty, customers gravitate to quality and where they're going to get the best return for their investments, so stripping the guts out of our magazines is a short term cost savings that may be outweighed by damage to your brand. We can be sure that if the economy continues to be "challenged" that ROI scrutiny by our customers will accelerate, and we all had better have a strong story to tell -- which means a story of integrated solutions that move the needle, not just cheap print ads. We should also be mindful of how we treat and communicate with our people. I applaud the fact that Penton communicated frankly with its people about the situation and what they're doing about it, and asked for their support and assistance. So many companies don't communicate, they just drop the bomb.
Cautious but optimistic
Submitted by Anonymous on Thu, 04/17/2008 - 15:08.

Along with a down turn in the economy the publishing industry is also experiencing great change in how business is done. Due to the change in how the audience wants information and how suppliers want to market there solutions we as B-to-B publishers have an opportunity to reinvent. Right now I feel like we have a window of time, short as it may be, to look at our business and plan for this change. The challenge is that it will take investment in both the business operations and the people. Those organizations willing to do this will be successful long term.
Look closely at face to face events
Submitted by John Failla on Thu, 04/17/2008 - 15:09.

In my view, we are in the midst of a major structural decline in B2B print media that is being driven by a shift in marketing spend to B2B media forms delivering a better ROI (face to face media and emedia) and the dramatic impact that the internet has had on the way everyone consumes information. While not all markets will experience the wholesale evaporation of print that Tech has, more will experience similar dynamics over time than do not. In spite of that reality, most traditional publishers are focused on digital ventures with questionable returns and too few are developing solid strategic plans to build out a meaningful face to face events business.
Everything changes
Submitted by Anonymous on Thu, 04/17/2008 - 15:18.

I certainly see a swing in ad spending from print to online, but I hardly think it is enough to signal the end of days for B2B publishing, as some might suggest. So far, I must wonder if what we're seeing is simply a harsher environment that will test all publishing operations, and those who are falling uot first are the ones who have least fit to continue in tomorrow's marketplace. Unless things change dramatically for the worse, I still think what we are seeing here is an evolutionary change, not a mass extinction.
elephant in the room
Submitted by Dan Gilmore on Thu, 04/17/2008 - 16:53.

No one seems to address the most pertinent fact when it comes to what's impacting B2B publishing - the pressure on content. Stated bluntly, the original articles (almost always written by freelancers these days for many B2B magazines) around which some ads could be sandwiched worked out pretty well economically for print. Pay a freelance r $1500 bucks or something, sell $18,000 worth of ads around it. That just doesn't work on the web. Most digital magazines are virtually unreadable. And and a web article simply cannot come anywhere close to generating the same revenue as a print article. A small fraction. So, what are many/most doing? Moving to be content aggregators, and hoping someone else can come up with the content for them for next to nothing. But this is a losing game at the end for most. Total commodity business. I am aware of one B2B mag that just a few years ago had 5-6 full time staff writers/editors. Now - one editor, and the rest all freelance. Plus a web editor to poach other content. This is the fundamental issue that no one seems to address. Some digital strategies are seeming to work now in part because the web site delivers articles the print magazine paid for. But if the print goes away, there is big trouble.
To Elephant In The Room
Submitted by Anonymous on Thu, 04/17/2008 - 17:58.

Shhhhh you are letting out the secret...Content is king and always will be in our little corner of the B-to-B world. Editors deliver the content...Content delivers the audience, which delivers the supplier, which delivers our paychecks. We have a strong editorial staff who are worth every penny. I have to say, my time is spent with executives of small publishing companies and I have not seen the kind of staffing you speak about. We use freelancers for overflow work but have 2-3 full time editors per brand who develop print, online and in-person content. Those sorry folks that don't see the value of editors and their relationships in the market will be in trouble, which our organization believes gives us a competitive advantage.
YES, content is king
Submitted by Anonymous on Fri, 04/18/2008 - 08:59.

So why do so many of us continue to give it away?
math note
Submitted by Mercurialis on Fri, 04/18/2008 - 10:37.

It may be sloppy grammar when the authors say "with the largest growth coming from online/e-media" -- or it may be wishful thinking, I don't know. This quote of Goodenough sounds more reasonable: "print is holding up nicely and that online is growing much more rapidly" -- because at least in some b2b quarters, while online sales are showing greater PERCENTAGE growth than print, it is a case where the online revenues are markedly less than print to begin with -- and the print revenues still greatly outweigh online in DOLLAR size and growth. Just speaking from some cases, in non-tech b2b.
Interesting report, but ...
Submitted by Markus Caspari, BusinessMediaBlog.com on Thu, 05/01/2008 - 07:54.

instead to waste time with lamentations about the changing markets, companies and employees should take their chances, stop long discussions and just do online-business. A lot of startups in b2b-online-markets fill the gap in the new markets with success, while others are still in negotiations what they have to do. Markus Caspari, http://www.businessmediablog.com



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